giovanni mail#3

SUBJ: FEDEX Mrs Smith #1111

To: Front Desk, Concierge


Dear Fo and Concierge,

Mrs Smith (room 1111) would like to pay for her FEDEX shipmen (job to be done today 03-14 or tomorrow)with her personal CC ***1151.
This is her personal CC and is very important that we use it ONLY for this shipment and NEVER, under no circumstances for other charges.

Once the Concierge will know the exact amount to be charged, please call MRS Smith 212-212-1111, confirm the amount with her, and than charge the CC.

The CC imprint slip is with Gregor at the FO. the CC is not attached to her profile in opera and we must not attached it to avoid other possible charges.

Please note that the guest had seraval credit inconveniences during this stay.

Thank You

Giovanni Cazzaniga| Front Office
HÔTEL PLAZA ATHÉNÉE, NEW YORK