Giovanni email#1

From:  Kelly J.
Date: Thursday, February 21, 2013 5:11 PM
To: Giovanni
Subject: Mr Smith Confirmation #12345678 

Hello Giovanni, 

I am writing on behalf of Katherine  and David Smith. I am requesting a copy of his receipt for his hotel stay from 11/27/12 to 11/29. The total bill was $1475.25 and an additional charge for $15.24. The american express used ends in 1007 and expires on 12/15. Can you please send me a copy for expense purposes? 

Many thanks, 

Kelly 

From: Kelly J.
Sent: Monday, February 25, 2013 2:37 PM
To: Giovanni
Subject: Re: Mr. Smith Confirmation #12345678

Attachment: receipt Mr Smith

Hello Giovanni, 

Checking in to see if you were able to get a copy of this receipt for me? Please let me know. 

Thank you, 

Kelly

From:  Giovanni
Date: Tuesday, February 26, 2013 9:13 AM
To: Kelly J.

Subject: Re: Mr Smith Confirmation #12345678  

Dear Kelly,

I apologize for the delay in my reply, I had issue with my email during the last few days.
Please find attached a copy of the requested receipt.

If you need further assistance don't hesitate to contact me.

Best regards,

Giovanni Cazzaniga| Front Office
HÔTEL PLAZA ATHÉNÉE, NEW YORK